 Which Solution is right for You?
Chattalooga PHP Live Help is a hosted CRM solution. It's a fully managed application intended for site owners and corporations who would rather outsource than hire staff to install and maintain the service. There are also many other live chat solutions available on the Internet that you can purchase or have hosted for you. You will not own the code but you can install it on your own Web site and avoid ASP (Application Service Provider) costs. Our research has shown that the cost difference is actually quite negligible when the costs of "ownership" are factored in. Time is a critical factor - how much time can you afford to invest in software maintenance and support?
If you have webmaster skills and the time to spend on your site at the sacrifice of business procurement then by all means seek out an owned solution.
Most purchased products that compare favorably to the quality of Chattalooga PHP Live Help are actually licensed on an annual basis. Costs vary from about $75 and up for an annual license with all features enabled. Of course you'll have to install and maintain the software yourself. You'll also need to be able to create MySQL databases, work with PHP and set file permissions. None of the latter require a degree in rocket science, but nevertheless not everyone wants to bother.
Chattalooga on the other hand, as mentioned above, is a hosted solution and we bring it to you in our capacity as ASP's. Typically individuals or companies that want to focus on the their business, and not on software installs and maintenance, are candidates for an ASP solution such as Chattalooga. Those that may have more time available, somewhat smaller budgets and have some Web savvy may wish to opt for an installation on their own Web site.
This becomes an individual or corporate decision as only you and your team can make the choice. If you are leaning towards the ASP solution we hope that you will give Chattalooga a test run by signing up for a risk-free 10 day demo. We think you will like it.
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